• Merthyr Tydfil Golf Club Privacy Policy

    At Merthyr Tydfil Golf Club, we are committed to protecting your privacy. This privacy statement explains what personal data we collect from you, through our interactions with you, and how we use that data.

    What personal data we collect and why we collect it

    We will collect data about you, both personal data (such as your personal details, including without limitation your name, address, email address, phone number) and also special categories of data (such as information in your CV for applicants).

    Where do we get your information?

    We collect information mainly when you sign up with us, contact us and when you buy our products.

    For example, when you:

    • Get in touch with us to ask something
    • Send an enquiry to us for membership, weddings, private events etc.

    The personal data and special categories of data will be stored, processed, used and disclosed by us in the following ways:

    • To provide the services you sign up for and for related internal administrative purposes – such as our accounting and records – and to make you aware of any changes to our services.
    • To assess data about you against vacancies where we believe you hold the relevant skills and experience
    • To keep you updated
    • To improve our customer service and to make our services more valuable to you
    • To send you details of reports, promotions, offers, networking and client events and general information which we think might be of interest to you.
    • To answer your questions and enquiries
    • To third parties, regulatory or law enforcement agencies if we believe in good faith that we are required by law to disclose it in connection with the detection of crime, the collection of taxes or duties, in order to comply with any applicable law or order of a court of competent jurisdiction, or in connection with legal proceedings
    • To carry out our obligations arising from any contracts entered into between you and us

    The lawful basis for the processing.

    Performance of a contract with you (or in order to take steps prior to entering into a contract with you): For example, where you have submitted an inquiry form to us in order to process the arrangement of a wedding, private event, or golf club membership.

    Legitimate interests: Where it is necessary for us to understand our visitors and members, promote our services and operate our site efficiently. For example, we will rely on our legitimate interest when we analyse what content has been viewed on our sites, so that we can understand how they are used.  Additionally, this lawful basis is used as a means to provide customer support and resolution via email and telephone.

    Legal Compliance: We process data to comply with law. We also process contact information and credentials to help customers exercise their data protection rights.

    Your retention periods for that personal data

    We will only keep your Personal Data for as long as it is necessary for the purposes for which it has been collected or in accordance with time limits stipulated by law and market practice, unless further retention is necessary for compliance with a legal obligation or for the establishment, exercise or defence of legal claims or unless a specific time period has been communicated.

    Passing on information about you to third parties

    To operate effectively as a business we may need to pass your information on to selected and trusted third parties. The third parties we may share information with are:

    • third-party processors such as Master Scoreboard
    • any third party to whom we may need to disclose personal information in order to comply with our legal, regulatory and statutory obligations. This may be as part of a legal process, (for example, in response to a court order or in response to a law enforcement agency’s request, or where they believe it’s necessary). This could be to investigate, prevent, or take action regarding illegal activities, suspected fraud, or situations involving potential threats to the physical safety, property or rights of any person. It could also include non-compliance with our website rules, or as otherwise permitted

    The rights available to individuals in respect of the processing.

    • The right to request details of the information we have about you.
    • In some circumstances, you have the right to receive some of your information in a usable format and/or request we transmit that data to a third party where this is technically feasible. Please note that this right only applies to information which you have provided to us.
    • The right to ask that we update your information if it is inaccurate or incomplete.
    • The right to ask that we erase your information in certain circumstances. Please note that there may be circumstances where you ask us to erase your information but we are legally entitled to retain it.
    • The right to request that we restrict the processing of your information in certain circumstances. Again, there may be circumstances where you ask us to restrict the processing of your information, but we are legally entitled to refuse that request.
    • The right to make a complaint with the Information Commissioner www.ico.org.uk if you think that any of your rights have been infringed by us.

    Conditions of Use, Notices & Revisions

    This Privacy and Cookie Policy may be updated from time to time so you may wish to check it each time you submit personal information to us. The date of the most recent revisions will appear on this page. If you do not agree to these changes, please do not continue to submit personal information to Merthyr Tydfil Golf Club. If material changes are made to the Privacy and Cookies Policy, for instance affecting how we would like to use your personal information, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).

    If you have any concern about privacy at Merthyr Tydfil Golf Club, please contact us with a thorough description and we will try to resolve the issue for you.

    Our business changes constantly and our Privacy Policy and Cookie Policy will change also. We may e-mail periodic reminders of our notices and conditions, but you should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

    Last Updated: June 4th, 2018

    Identity and contact details of the controller:

    Merthyr Tydfil Golf Club
    Cilsanws Mountain
    Cloth Hall Lane
    Cefn Coed
    Merthyr Tydfil
    CF48 2NT